WHAT EMERGENCY NUMBER?
On October 9, 2008, the Maintenance Emergency Number a member of The Lofts at Noho Commons Residents’ Committee was told to call on October 3, 2008 by the Building Manager, Octavio Sanchez of Legacy Partners Residential, Inc. was still not functioning.
"The number you have dialed is temporarily not in service."
Mr. Sanchez was asked days ago if this was the same "Emergency Number" that was given upon the day of move-in one year ago. The same number, which didn't work at that time. His response was that it is a different number.
When our friend and neighbor was incapacitated last week and not able to move, and demanded assistance, what would have been the response time? When a full elevator was stuck months ago with several residents, and their pets, and the call button was pressed, only to be told, "They were in Orange County, and may take an hour to get there," whom can they call, and how long would it have taken? In this instance, LAFD was called afterwards and were rescued 15 minutes later.
What is the proper contact information in the event of an emergency? Who is being called with the Emergency Number? What is the expected response time? What is the proper protocol that is expected from the residents?
Please send all correspondence
for The Lofts at Noho Commons Residents' Committee
via this link.
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2 comments:
What you may deem; an emergency...would not be anothers definition. Some people panic under the faintest strain. The truth is, I have never found a human skelleton in an elevator. Eventually you will get out. It is an inconvenience. My 1st choice is to call the management and let them contact the appropriate elevator service co. But, if you are the person in the elevator with a screaming and panic striken lady, you may feel compelled to dial 9-1-1. My best sugestion is use your judegement.
By: An offduty fireman
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